Frequently Asked Questions
Everything you need to know about shopping with Andrews.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that sale items are final sale and cannot be returned.
How do I determine my size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for advice.
Do you ship internationally?
Yes, Andrews ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.